Refund Policy

General Product Guarantee and Refund Policy

If you are unsatisfied with your purchase, you may return one bottle of Seratame within 60 days from the time of delivery to receive a refund on your product. To receive your refund, you must first return the bottle of Seratame to us at:

Native Formulas, LLC.
2633 Lincoln Blvd. #118
Santa Monica, Ca. 90405

Refund does not include any shipping charges you may need to pay. Refunds are limited to one order per customer within a 60-day period.

We process refunds as quickly as possible. However, please be advised that it may take up to 14 business days to receive a refund after we have received your return.