General Product Guarantee and Refund Policy
If you are unsatisfied with your purchase, you may return one bottle of Seratame within 60 days from the time of delivery to receive a refund on your product. To receive your refund, you must first return the bottle of Seratame to us at:
Native Formulas, LLC.
2633 Lincoln Blvd. #118
Santa Monica, Ca. 90405
Refund does not include any shipping charges you may need to pay. Refunds are limited to one order per customer within a 60-day period.
We process refunds as quickly as possible. However, please be advised that it may take up to 14 business days to receive a refund after we have received your return.